Privacy Policy

1. Who We Are

This Privacy Policy applies to Santa Barbara Concrete & Masonry ("we," "us," or "our"), a masonry contractor based at 215 W Ortega St, Santa Barbara, CA 93101. Our website is located at santabarbaramasonry.com.

If you have any questions about this policy, you can reach us at hello@santabarbaramasonry.com or by calling (805) 869-0735.

2. Information We Collect

We collect information in the following ways:

Information you give us directly

When you fill out a contact form, send us an email, or call us, you may share your name, phone number, email address, service address, and a description of your project. We only collect what you choose to provide.

Information collected automatically

When you visit our website, standard web server logs and analytics tools may collect your IP address, browser type, operating system, pages visited, and the time and date of your visit. This information is used in aggregate form to understand how our site is being used and to improve it. It is not used to identify you personally.

Cookies

Our website may use cookies - small text files stored on your device - to support basic site functionality and analytics. You can configure your browser to refuse cookies or to alert you when cookies are being sent. Some features of the site may not function properly if cookies are disabled.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry or estimate request
• To schedule and carry out work at your property
• To send you invoices or follow-up communications related to a project
• To improve the content and performance of our website
• To comply with legal obligations

We do not sell your personal information. We do not use your information to send unsolicited marketing communications.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We may share information with third-party tools and platforms that help us operate our business (for example, a form provider or analytics service). These parties are only given access to the information needed to perform their function and are not permitted to use it for other purposes.
• Legal requirements: We may disclose information if required by law or in response to a valid legal process, such as a court order or subpoena.
• Business transfer: If Santa Barbara Concrete & Masonry is acquired by or merged with another business, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

5. Data Retention

We retain your personal information for as long as it is needed for the purpose it was collected - typically for the duration of a project and for a reasonable period afterward for recordkeeping purposes. If you request that we delete your information, we will do so unless we are required by law to retain it.

6. Your Rights and Choices

Depending on where you are located, you may have certain rights regarding your personal information. These may include:

• The right to request access to the information we hold about you
• The right to request that we correct inaccurate information
• The right to request deletion of your personal information
• The right to opt out of any marketing communications (if applicable)

To exercise any of these rights, contact us at hello@santabarbaramasonry.com. We will respond within 30 days.

7. Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmitting information over the internet is completely secure. We cannot guarantee the absolute security of any information you send to us electronically.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website and services are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we handle your information.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: